Feedback/Complaints Policy

Feedback / Complaints policy:

IDC values your feedback to make improvements to this service. Please email ssdo@tmn.net.au any comments, feedback or suggestions.

If you would like to lodge a complaint, please email ssdo@tmn.net.au with your grievance and we will be committed to finding a satisfactory solution. If you are dissatisfied with the outcome, your complaint will be escalated to IDC’s Executive Officer and Management Committee for further investigation. IDC is committed to a fair, well considerate, inclusive and unbiased outcome to your complaint.