Earlier this month we released our draft guidance resources that aim to help providers, aged care workers and other stakeholders understand the new strengthened Quality Standards.
Consultation on these documents is now open and we are looking for your feedback.
Who we want to hear from
Hearing from people directly involved in providing and receiving aged care is crucial to help us develop guidance that is fit-for-purpose. We welcome input from anyone who has experience of the aged care sector.
Providers are encouraged to share the consultation details with their workforce and the people they care for.
Further draft resources will be available shortly that are specifically for older people receiving care and their representatives.
Your feedback will help us to produce resources that are easy-to-understand and support the delivery of quality, person-centred aged care.
We are particularly interested to hear about information you think is missing or that needs further explanation.
Before you give us your feedback
Before submitting your feedback, please download and read the following documents:
- guidance documents for each strengthened Quality Standard
- the draft audit methodology
- an evidence framework
- guidance for aged care workers
- a pre-audit preparation tool
- a request for information template
- a glossary.
Questions to consider and assist with preparing your feedback are provided in the feedback form and the consultation documents.
The last day for submitting feedback is 30 April 2024 but we encourage you to start reading through the documents now so that you have enough time to consider the guidance material carefully and give us the best possible feedback
More information
You can visit our website for more information on our work on the strengthened Quality Standards.
The recording of the webinar hosted by the Commission on Supporting sector readiness for the new strengthened Aged Care Quality Standards (6 February 2024) and slide deck are available on our webinar page.

